May 25, 2018 — Our Privacy Policy – Details:
Thanks for choosing Medisafe Distribution Inc. for your needs — We’re constantly striving to improve our customer’s shopping experience, which includes providing you with a sense of security that your personal information is kept as safe and as confidential as possible. Your privacy is important to us.
You control the information you provide to us. This Privacy Policy explains how we receive information about you, and what we do with that information once we have it.
What do we mean by “personal information?”
For us, “personal information” means information which identifies you, like your name or email address. This information is usually associated to forms that identify your name, address and shipping information, or any banking or credit card information that you provide to us while shopping online.
Any information that falls outside of this is “non-personal information.”
If we store your personal information with information that is non-personal, we will consider the combination as personal information. If we remove all personal information from a set of data then the remaining is non-personal information.
We encrypt all financial transactions and the sales data that you provide to us via secure Woo Commerce / Bombora e-banking software facilities. This means that your data is encrypted and held private with the highest bank security measures possible, in order to protect your personal ID, your numbers and the transactions you engage in with our website.
Information about you?
We learn information about you when:
- you give it to us directly (e.g., when you choose to fill in a form at our website);
- you purchase an item from our website
- or when we try and understand more about you based on information you’ve given to us, such as:
(e.g., when you contact our “customer service” personnel or when you submit a survey to our office).
What do we do with your information once we have it?
When you give us information, we will use it in the ways for which you’ve given us permission. Generally, we use your information to help us provide and improve our products and services for you.
For users in the EU:
When do we share your information with others? — We do not share your information, at all, unless:
- You have asked us to share your information with others, and you have given us your permission to share it.
- When the law requires it. We follow the law whenever we receive requests about you from a government authority. We’ll notify you when we’re asked to hand over your personal information in this way, unless we’re legally prohibited from doing so. When we receive requests like this, we’ll only release your personal information if we have a good faith/belief that the law requires us to do so. Nothing in this policy is intended to limit any legal defenses or objections that you may have to a third party’s request to disclose your information.
- When we believe it is necessary to prevent harm to you or someone else. We will only share your information in this way if we have a good faith belief that it is reasonably necessary to protect the rights, property or safety of you or our other user.
If our organizational structure or status changes (if we undergo a restructuring, are acquired, or go bankrupt) we may pass your information to a successor/new owner or affiliate, only as is necessary under law.
How do we store and protect your personal information?
We are committed to protecting your personal information once we have it. We implement physical, business and technical security measures. Banking security encryption is always used, however, if we learn of a security breach, we’ll notify you so that you can take appropriate protective steps.
We also don’t want your personal information for any longer than we need it, so we’ll only keep for its’ intended, temporary use. Once we don’t need your information, we delete it, unless we are required by law to keep it longer.
What else should you know?
We use web host and service providers whose computers or records may be in the U.S. or Europe, in addition to Canada. This means that your information might be used by one of those computers in another country, and that country may have a different level of data protection regulation than ours. By giving us information, you consent to this kind of transfer of your information. No matter what country your information is in, we comply with applicable laws, as do our affiliates who are also committed to this privacy policy.
If you are under 13, we don’t want your personal information, and you must not provide it to us. If you are a parent and believe that your child who is under 13 has provided us with personal information, please contact us to have your child’s information removed.
What if we change this privacy policy or any of our privacy notices?
We may need to change this policy and our notices from time to time; These updates will be posted online. Your continued use of our web services after the effective date of such changes constitutes your acceptance of such changes. We value your trust in our business services and thank you for your trust.
If you have any questions about our privacy policy, please contact customerservice@medisafecanada.com or call us toll-free.
We’re proud you’ve chosen to do business with Medisafe Distribution Inc. and we’re here to assist you with any of your concerns.
Thank you for being a loyal customer.
